Frequently Asked Questions

Everything you need to know about your Arrow Golf experience.

How long does shipping take for custom club orders?

Custom-built clubs typically require 7-10 business days for assembly and quality testing before they are shipped via UPS Ground.

What is your return policy for golf equipment?

We offer a 30-day playability guarantee. If you are not satisfied with your purchase, you can return it for a full refund or store credit, provided the equipment shows only normal signs of use.

Do you offer international shipping?

Yes, Arrow Golf ships to over 50 countries. Shipping rates and delivery times vary by location and will be calculated at checkout.

Are your golf balls and clubs USGA compliant?

Absolutely. All Arrow Golf equipment is designed to meet USGA regulations and is legal for tournament play.

Can I track my order once it has been placed?

Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

Do you provide a warranty on your golf bags and accessories?

Yes, all Arrow Golf bags and accessories come with a one-year limited warranty covering manufacturing defects in materials and workmanship.